Tiger Technologies - Brief outage on “web18” server – Incident details

All systems operational

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Brief outage on “web18” server

Resolved
Operational
Started over 2 years agoLasted 6 minutes

Affected

Customer websites

Operational from 6:01 PM to 6:07 PM

Updates
  • Resolved
    Resolved
  • Identified
    Identified

    Between 10:01 and 10:07 AM Pacific time on Jan 17, 2023, customer websites hosted on the “web18" server were intermittently unavailable.

    This was caused by a spambot blocking rule that cause extremely high CPU load. The faulty rule has been replaced and the problem has been resolved.